SHIPPING & RETURN
We offer free Standard delivery and Express Delivery (Express Delivery will be charged differently) all over Australia on all orders worth 100$ or above. For orders below 100$ weight based delivery charges are applied which will be added in your cart while checkout.
The average delivery times for Standard delivery are:
- 1- 7-10 Business days for Australian wide including most country areas
- 2- 10-15 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin.
The average delivery times for Express delivery are:
- 1- 4-7 Business days for Australian wide including most country areas
- 2- 7-10 Business days for WA country, far North QLD and most of NT, outside Alice Springs and Darwin.
Please note that during major sales events throughout the year we may take an extra two or three days to prepare your order. This includes both click & collect orders and those delivered. Also, note that orders may arrive in more than one shipment as they may be sourced from multiple locations - you won't be charged any more for delivery in that instance.
Oders placed on Friday, Saturday, Sunday or Monday will be processed on Tuesday.
REFUND & EXCHANGES
Junaid Jamshed Australia will pay the return shipping costs, if the return is a result of our error (you received an incorrect or defective item). A full refund or new item will be sent to the customer. If the customers chooses to return the item/s , a Prepaid Postage bag must be sent in or Reimbursement of postage is owed by customer.We must receive the item within 7 days after you have received it. You cannot request an exchange, if it has been longer than 7 days after you have received the item/s.
Full priced items can't be exchanged during storewide sale period.
Please note we do not accept returns and exchanges on sale items.